Part-Time Help Desk Intern (College Student)
Part-Time Help Desk Intern (College Student)
Location: La Salle College High School
Schedule: Part-Time (15â20 hours per week through Mid-September; 10+ hours per week after; flexible around class schedule)
Compensation: [$14.50/hour]
Start Date: August 19th, 2026
Position Summary
La Salle College High School is seeking a dependable, customer-focused college student to join our Office of Information Technology as a Part-Time Help Desk Intern. This is an excellent opportunity for a student pursuing a degree in Information Technology, Computer Science, Cybersecurity, or a related field to gain hands-on experience supporting technology in an educational environment.
Working alongside our IT staff, the Help Desk Intern will assist students, teachers, staff, and parents with day-to-day technology support while learning valuable troubleshooting and customer service skills.
Responsibilities
- Provide first-level technical support for students, faculty, and staff.
- Troubleshoot basic hardware, software, printer, and network connectivity issues.
- Set up, image, and deploy laptops, desktops, and other devices.
- Assist with user account setup, password resets, and basic system administration tasks.
- Document support requests and resolutions in the help desk ticketing system.
- Install software updates and perform routine maintenance on school technology.
- Help maintain inventory of computers, peripherals, and technology equipment.
- Escalate complex technical issues to senior IT staff when appropriate.
- Assist with technology projects and classroom technology deployments as needed.
Qualifications
Required:
- Current enrollment in a college or university pursuing a degree in Information Technology, Computer Science, Cybersecurity, Information Systems, or a related field.
- Basic knowledge of Windows and Microsoft Office.
- Strong problem-solving and communication skills.
- Friendly, patient, and professional customer service attitude.
- Ability to work independently and as part of a team.
- Reliable transportation and punctual attendance.
Preferred:
- Experience providing technical support in a school, workplace, or volunteer setting.
- Familiarity with Microsoft 365 or Active Directory.
- Experience with Chromebook, Windows, or Apple device support.
What You'll Gain
- Real-world IT help desk experience.
- Mentorship from experienced technology professionals.
- Exposure to enterprise technology systems used in Kâ12 education.
- Flexible scheduling that accommodates college coursework.
- Opportunity to build technical and customer service skills for future IT careers.
MISSION STATEMENT:
La Salle College High School, a Catholic, independent, college preparatory school for young men of varied backgrounds, is conducted in the tradition of St. John Baptist de La Salle. Through a broad and balanced, human and Christian education, La Salle College High School guides each student in the development of his unique God-given talents and fosters a commitment to academic excellence, service, and leadership.
EQUAL EMPLOYMENT OPPORTUNITY:
La Salle College High School is committed to an equal employment opportunity policy in all aspects of employment and does not discriminate or tolerate discrimination on the basis of race, color, gender, pregnancy, national origin, citizenship, age, marital status, handicap, or disability, veteran status, sexual orientation, or on any other characteristic protected by law. Equal employment opportunity will be extended to all persons in all employment practices and decisions of La Salle College High School, including recruitment, hiring, promotion, job assignment or reassignment, transfer, compensation, discipline, termination, access to benefits, training, and other terms and conditions of employment.
La Salle College High School seeks candidates of diverse backgrounds and experiences to enhance our school community. La Salle is committed to fostering and cultivating a community and culture that embodies inclusion and belonging in our student body and staff.
